Privacy policy.

Privacy Policy
Effective Date: 2nd June, 2025

At Revive IV, your privacy matters — almost as much as your performance levels. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services. We comply with UK GDPR and all relevant data laws.

1. Who We Are
Revive IV Therapy ("we", "us", "our") is a UK-based IV therapy brand focused on health, recovery, and performance.
Website: https://reviveiv.uk
Email: hello@reviveiv.uk
We are the data controller for any personal data you provide.

2. What We Collect
• Contact info: name, email, phone number, booking details
• Medical info: relevant health history for treatments (with your consent)
• Technical info: IP address, browser, device type, cookies
• Payment info: billing and transaction history
• Marketing preferences: opt-ins for updates or offers

3. How We Collect It
• Directly from you: through forms, bookings, or in-person consults
• Automatically: via cookies and site tracking
• Third parties: like payment processors and analytics tools

4. What We Use It For
• Book and deliver your treatments
• Process payments and send receipts
• Send updates and promotions (if you’ve opted in)
• Improve your experience and website performance
• Fulfil legal or regulatory obligations

5. Legal Grounds for Using Your Data
• Consent (e.g., marketing or medical info)
• Contract (to deliver services)
• Legal obligation (e.g., tax or compliance)
• Legitimate interest (e.g., service improvements, appointment reminders)

6. Cookies
We use cookies to enhance your experience. You can control cookies via your browser settings. Some features may not work properly if cookies are disabled. See our Cookie Policy for more.

7. How Long We Keep Your Data
We only retain personal data as long as necessary for service, legal, or medical compliance reasons. Medical records are stored according to UK law.

8. Your Rights
You have the right to:
• Access your data
• Correct incorrect data
• Request deletion (where applicable)
• Restrict or object to processing
• Request a copy (data portability)
• Withdraw consent at any time

To exercise your rights, email help@reviveiv.uk

9. Keeping Your Data Safe
We use secure systems and protocols to protect your data from unauthorised access, loss, or misuse.

10. When We Share Your Data
We may share data with:
• Service providers (payments, hosting, analytics)
• Legal authorities (if required by law)

All partners are GDPR-compliant.

11. Data Outside the UK
If your data is transferred outside the UK or EEA, we ensure proper safeguards are in place to meet GDPR standards.

12. Policy Updates
We may update this policy from time to time. Changes will be posted on this page. If major changes occur, we may notify you by email.

13. Questions or Complaints
Email: help@reviveiv.uk
You can also contact the Information Commissioner’s Office (ICO) if you have concerns about how your data is handled.